Billing FAQ

How much does WebProtectMe cost?

Our Basic plan is always no cost. Premium plans that include additional features and control are available for upgrade, and their prices are here: https://webprotectme.com/signup

What if I upgrade to a Premium plan in the middle of a month?

We bill you immediately when you upgrade. If you upgraded and provided a credit card to us, we will automatically bill you again on the regular interval you selected:

• Monthly Plans every 30 days
• Quarterly Plans every 90 days
• Yearly Plans every 365 days

You can keep track of your billing status and renewal/expiration dates on your WebProtectMe Account page.

How do automatic renewals work if I upgrade through your iOS app?

Due to restrictions by Apple, if you upgraded through an in-app purchase in our iOS app, your plan will be automatically renewed by iTunes.

You can keep track of your billing status and expiration dates on your WebProtectMe Account page.

What if I change my paid plan in the middle of a billing period?

If you change your credit-card backed subscription plan in the middle of a billing period, the fee for that billing period (monthly, quarterly, etc) of service will be pro-rated in accordance with the number of complete days during that billing period when the account was active. The pro-rated amount will stored as a credit on your account, and automatically applied to your new paid plan.

DOES NOT APPLY TO PLANS PAID VIA ITUNES APP STORE/IOS IN-APP PURCHASES. CHANGES FOR ITUNES APP STORE/IOS IN-APP PURCHASED PLANS TAKE EFFECT IMMEDIATELY, AND CANNOT BE PRO-RATED. 

What type of payment do you accept?

WebProtectMe accepts all major credit cards.

How do I cancel my account?

You can downgrade to a Basic (no cost) plan at any time through your Account page. If you want to completely close your account just shoot us an email: help@webprotectme.com

What is your refund policy?

Basically it's: we don’t want your money if you’re not amazingly happy.

For the particulars check out our Refund Policy here.